All purchases are final sale and cannot be returned unless the clothing is exchanged for a different size. We do not allow any returns on clothing or merchandise that is discounted or on clearance. All climbing gear is final sale.
Pre-order sales on clothing can be either returned or exchanged if the purchaser has the original receipt. Any exchanges or refunds must be processed within 14 days of purchase, or seven days of order pickup, whichever is later. Pre-orders on climbing gear may not be refundable or exchangeable - please contact management to confirm.
In the event that there is a discrepancy between this policy and another written policy, this policy will be honoured over any others.