Gift cards and Punch Passes will be honoured - therefore, they will never expire, even with the expansion. We are temporarily halting the sale of Punch Passes, but you will have a chance to purchase 10-punch Passes during our presale.
Gift cards will never expire and their value will remain the same. Please be aware that if our prices change, your gift cards may not reflect the program that they were intended to cover. For example, if your gift card was for $10 for shoe and harness rental, it may not cover the cost of a shoe and harness rental post-expansion. Please be aware that we do not allow any returns or exchanges on gift cards. If you are unsure what your gift card number is or you lost your gift card, please contact the Grotto via email and we can resend your gift card over email*.
*This can only be done if your gift card is linked to your account. We can only send the gift card to the email on file and no different email address.*