If you have a general question for us there's a good chance that you can find the answer to it on our Frequently Asked Questions page. 

If you can't find the answer you're looking for, the staff at the Guelph Grotto are here for you! Be sure to reach out if you have any questions or concerns, or if you need assistance with anything from deciding on the right youth program for your child, to making a booking for an upcoming birthday party.

general contact info

For any general inquiries or help with bookings, stop by the gym and speak to our staff, give us a ring, or send us an email. You can also use the contact form below and a staff member will get back to you as soon as possible.

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Contact Us

staff directory

If you know who in particular you're looking for, use the info below to reach out and we'll get back to you by email. 

Jen Evans 

General Manager



Dave Shepherd

Portable Wall Program 


Ben Wilcox

Head Setter & Lead Climbing Instructor



Mat Moreau

Competitive Youth Coach


ATTENTION: The Guelph Grotto will be closed to the public as of March 16, to help prevent the spread of Coronavirus     |      FULL DETAILS

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Monday  1:00 PM - 11:00 PM

Tuesday  1:00 PM - 11:00 PM

Wednesday  1:00 PM - 11:00 PM  

Thursday  1:00 PM - 11:00 PM

Friday  1:00 PM - 11:00 PM

Saturday  9:00 AM - 8:00 PM

Sunday  10:00 - 6:00 PM

- Members only hours -

Monday - Friday  6:30 AM - 12:00 PM 

Additional parking available around back, accessed via York Road.