FREQUENTLY ASKED QUESTIONS
Do I need to book or can I just come in?
Unfortunately, we require a booking to be made at least 48 hours in advance if the climbers do not have a previous Top Rope Climbing certification from our gym or another accredited climbing facility to guarantee the climbing time of your choice. However, give us a call or stop on by and we will do our best to accommodate you. To confirm all bookings, please call 519-767-0838.
Is there a minimum or maximum age for climbing?
No! As long as you have the desire and energy to climb, there are no age restrictions to just climbing. However, there is a minimum age for our Introductory Lesson (12 and up) and for our youth programs, the minimum age is 8 years old (can be turning 8 in the calendar year)
What should I wear when I come climbing?
It is crucial to wear clothing that is non-restrictive. Make sure you are wearing something that is comfortable and allows for a generous amount of stretching and movement. Please be aware than it can be hot in here at certain times of the year, so we suggest wearing layers that can be easily removed. Also, if you are not planning on renting climbing shoes, please bring clean, dry, indoor running shoes (this is mostly weather dependent)
Do you sell climbing gear?
We do not sell any climbing gear specifically, but we occasional stock small merchandise like training tools, chalk balls, magazines, and headlamps. We do, however, carry our own line of signature t-shirts and occasionally have used equipment from private sellers for sale. The closest places to buy equipment locally are Adventure Guide (www.advguide.com) in Waterloo (519-886-3121) and Mountain Equipment Co-op (www.mec.ca) in Burlington (1030 Brant Street 905-333-8559) and Toronto (400 King Street West 416-340-2667
Are there discounted rates for groups?
Yes! We offer many packages and discounts for groups of all sizes. These prices can be acquired by emailing us or calling and speaking with a staff member. Packages are also incredibly flexible and can be tailored to suits specific needs. Groups can also book in for times during off hours, and are in fact encouraged to do so. Just ask!
How much would it cost for my family of four to come climbing for an hour?
There are many options for a family of four, depending on age and energy level, but the most common option would be to book for an hour of climbing supervised by one of our qualified instructors. So, for four people for an hour of climbing, the price would be $55 (tax included). This would include the harness rental and the instructor for the hour.
How much climbing would we expect to get in during an hour?
This is a relatively subjective question as it is something that depends entirely on the athletic abilities and energy levels of the climbers. However, we usually say that, depending on the number of climbers, each individual can except to climb anywhere from 5-10 routes (25 + feet) in the hour period. Climbing is limited to one-at-a-time with the instructors up the roped walls, but while one person in climbing roped routes, the others can be climbing on our designated free-climbing areas, also fondly referred to as our boulders.